Cancellation & Refund
Order Cancellation & Refund:
- Order Cancellation Window: Within 24 hours of placing your order, you may cancel it. We think it's important to give you enough time to inspect your purchase and make any required corrections.
- Simple Order Cancellation Process: At Moondusk, ordering is easy to cancel. Simply sign in, navigate to your order history, and choose the "Cancel" option. Our easy-to-use UI guarantees a hassle-free experience.
- Refund Procedure: We start the refund procedure as soon as the cancellation is approved. Refunds may take a few business days to appear in your account, depending on how you paid. You can be confident that we'll process refunds as soon as we can.